Suspensions, Cooldowns and Bans

Category: Playing on UMG

 UMG reserves the right to change or discontinue, temporarily or permanently, the Services at any time without notice. You agree that UMG will not be liable to you or any third party for any modification or discontinuance of the Services

• Ticket Spam (2 Days): Creating multiple tickets about the same thing, or abuse of our ticket system.

• Players from the same household in a team managing role (3 Days): Multiple players within the same household managing one team (Leader or Captain Role).

• Regional Rule Violation (2 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Regional Rule Violation Second Offense (7 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Regional Rule Violation Third Offense (30 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Disputing On Purpose (3 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose Second Offense (14 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose Third Offense (90 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose “Late Night” (3 Days): Disputing a match on purpose before the website auto-reports the win to the non-disputing team.

• Inappropriate Content (Varies): Providing proof unrelated to the match you are submitting a ticket for. Ban length will be at the discretion of UMG staff & will range from 1 day – lifetime.

• Fake Proof (Warning /3 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Fake Proof Second Offense (30 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Fake Proof Third Offense (90 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Fake Proof 3+ Offenses (Permanent): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Cheating/Glitching (30 Days): Using a glitch/exploit or any method of getting an unfair advantage in a match.

• Free Wins/Money Transfers (30 Days): Giving yourself free wins or using the match finder to send money to someone.

• Buying/Selling UMG Property (14 Days): Buying or selling UMG property (includes but not limited to credits, accounts, teams, ect).

• Staff Abuse (3 Days): Abuse of a UMGO Staff Member.

• Impersonating Staff (14 Days): Impersonating a UMGO staff member. Ban length can vary depending on the severity of the situation.

• Evading An Active Ban (30 Days): Playing while evading an active ban.

• Evading An Active Ban Second Offense (60 Days): Playing while evading an active ban.

• Evading An Active Ban Third Offense (Permanent): Playing while evading an active ban.

• Scamming Users (30 Days): Scamming users via cashouts.

• Chargebacks (Permanent): Disputing a UMG payment.

• Lag Switching (3 Days): Purposely causing a match to lag and/or drop host.

• IP Flooding – Threatening (7 Days): Threatening to hit your opponent offline in a UMGO match. Ban length can vary depending on the severity of the situation.

• IP Flooding (Permanent): IP Flooding / DDOS (Direct Denial of Service attack) other players in UMGO matches. Ban length can vary depending on the severity of the situation.

• Hijacking UMGO Accounts (Permanent): Hacking other players accounts or UMGO property.

• Modified Console (Permanent): Using a modified/hacked console or using hacks in game.

Please note that ban titles, descriptions, and lengths can change at the discretion of the admin.